Privacy Policy

Information We Collect

When you use activate.uhc.com, we may collect several types of information necessary for card activation and providing a secure experience:

• Personal Identification Information (PII)
  
  
  • Full name
  • Contact details (email address and phone number)
  • Date of birth
  • Address details, if required for verification
  
  
• Card and Account Information
  
  
  • UnitedHealthcare card number
  • Activation PIN
  • Member ID or account number
  
  
• Device and Technical Information
  
  
  • IP address
  • Browser type and version
  • Operating system details
  • Device identifiers
  • Usage statistics, such as pages visited and time spent on the platform
  
  
• Cookies and Tracking Data
  
  
  • activate.uhc.com uses cookies, web beacons, and similar technologies to track user interactions, improve functionality, and ensure security. These tools help us identify user preferences, monitor site performance, and enhance your experience.

Purpose of Data Collection

The information collected via activate.uhc.com is used for:

• 1. Secure Card Activation - Verifying your identity and linking your UHC card to your account.
• 2. Personalization - Tailoring services and communications based on your preferences.
• 3. Improving Services - Enhancing user experience by analyzing usage patterns.
• 4. Fraud Prevention - Protecting your account and data from unauthorized access or misuse.
• 5. Compliance - Meeting legal and regulatory requirements for healthcare services.

Data Protection Measures

We implement robust security measures to safeguard your data, ensuring confidentiality, integrity, and availability:

• 1. Encryption - All sensitive information entered on activate.uhc.com is encrypted using SSL (Secure Sockets Layer) technology.
• 2. Access Controls - Restricted access to data ensures only authorized personnel can view or process your information.
• 3. Monitoring - Regular audits and monitoring for potential vulnerabilities or breaches.
• 4. Data Retention - Your information is retained only for as long as necessary to fulfill its purpose or comply with legal requirements.

Sharing Your Information

We do not sell your personal data. However, we may share information under these circumstances:

• 1. With Authorized Partners - Data may be shared with trusted entities involved in managing your healthcare benefits, such as third-party service providers or affiliates.
• 2. For Legal Compliance - We may disclose data if required by law or to respond to court orders, subpoenas, or legal processes.
• 3. To Protect Rights and Security - In cases of fraud, unauthorized access, or threats to security, we may share information to protect users and comply with regulatory frameworks.

Your Privacy Rights

As a user of activate.uhc.com, you have several rights regarding your personal data:

• 1. Access and Portability - You can request a copy of your personal information stored on activate.uhc.com.
• 2. Correction - If your data is inaccurate or incomplete, you can request corrections.
• 3. Deletion - You may request the deletion of your personal information if it is no longer required for its original purpose.
• 4. Restriction - You can request limited processing of your data under certain circumstances.
• 5. Objection - You can object to specific uses of your data, such as direct marketing.

Cookies Policy

Cookies are small files stored on your device to enhance site functionality. activate.uhc.com uses cookies to:

• Remember your preferences
• Improve site performance
• Analyze traffic and usage patterns

You can disable cookies through your browser settings, but this may limit certain functionalities on activate.uhc.com.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on activate.uhc.com. We encourage you to review this policy regularly to stay informed about how your data is protected.